The Paul Hertz Group  

The Paul Hertz Group is a boutique management consulting and training firm founded in 1981, specializing in the improvement of individual and organizational performance and productivity.

Known for being results and solutions driven, the firm has enjoyed a leading reputation in the areas of organizational effectiveness and change management.

To achieve this, a unique blend of experts have been assembled to make up the Paul Hertz Group’s team of consultants, coaches and facilitators.

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Dr. Hertz is considered an international expert in Quality and Change Management and a pioneer in the field of Organizational Effectiveness. His experience and expertise has brought extraordinary success to his clients and has earned him a prominent reputation as a teacher, coach and solutions provider.

Dr. Hertz was privileged to have studied, taught and partnered with Dr. W. Edwards Deming, the primary force behind America’s Quality Revolution and is the founder and President/CEO of The Paul Hertz Group, a 30 year old international management consulting, training, and coaching firm.

Dr. Hertz first met Dr. Deming at the New York University Stern Graduate School of Business Administration, where Dr. Hertz obtained his M.B.A. and Ph.D. At that time, he was a member of Dr. Deming's National Statistics Honor Society. A number of years later, while Dr. Deming was introducing his management philosophy to American business, he and Dr. Hertz reconnected and in the early 1980’s, they jointly founded the Deming Institute for the Improvement of Quality and Productivity. Dr. Hertz was an Executive Director of the Institute and was co-author of a position paper on the Deming Method, published in the Harvard Business Review. Dr. Hertz was also among a small and select group of professionals who, at the request of Dr. Deming, assisted him during his four day George Washington University seminars. Additionally, Dr. Hertz was a member of an exclusive group created by Dr. Deming called the Cosmos Club.

In 1981, Dr. Hertz also founded his namesake firm, whose charter was to develop an operational model of Dr. Deming’s management philosophy that could be implemented successfully by a broad base of companies and organizations. Over the next two decades, Dr. Hertz wrote curriculum, developed feedback instruments, coached a multitude of leaders and managers in the manufacturing, service and government sectors, and gave speeches and keynote presentations, sponsored by such organizations as MIT, the U.S. Navy Admirals Conference, Graphic Communications Association and the Harvard Club. Dr. Hertz also authored many articles on management and productivity which have been featured in such professional journals as the Harvard Business Review, Industry Week and Quality Magazine. In fact, his close ties with Dr. Deming coupled with Dr. Hertz’s instrumental role in the quality movement led him to be invited to write the article on Dr. Deming’s teachings in Quality Magazine’s 25th anniversary issue, alongside articles by Dr. Joseph Juran, Tom Peters, and Philip Crosby. Dr. Hertz was also cited in Dr. Deming’s book, Out of the Crisis.

It was during this time that Dr. Hertz honed his skills in helping organizations overcome the challenges of growth, change and transformation as he spearheaded the design of his outstanding programs on Leadership Excellence, Team Building and Process Improvement and Innovation. It was also during this time that Dr. Hertz began to see the indisputable connection between motivation and performance and proved scientifically that many of the blockages to improving individual and organizational performance were rooted in people’s underlying motivational traits.

Intrigued by the connection between motivation and performance, as well as the persistence of dysfunctional behavior in organizations, Dr. Hertz introduced his revolutionary PRINT® system for personal, interpersonal and organizational growth and development in 1998. Through research and analysis with existing clients, Dr. Hertz demonstrated that people’s behaviors were in fact predictable and their less desirable behaviors could be managed and improved using appropriate strategies and interventions. Talent management, leadership skills, team performance, and overall workplace effectiveness benefited from these discoveries, as Dr. Hertz integrated the principles and techniques of PRINT® into his firm’s consulting model.

In recent years, Dr. Hertz has written a great deal about PRINT®, including two ground breaking articles in CIO Insight entitled, “Does CIO Behavior Derail Intentions” and “The Human Element of IT”. His new book is called ShadowFree: An Unconventional Roadmap for Individuals and Organizations to Unleash their True Potential. close

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As EVP since 1987, Debra Levine has been a major force behind the development of many of the company’s solutions-driven products and services. She is also responsible for assessing client needs, generating tailored programs and strategies to meet these needs, and overseeing the deployment of these programs and strategies by trainers, consultants and coaches in the field.

In 1998, Debra achieved yet another milestone. Fascinated by the range of behaviors observed within client organizations, and fueled by a desire to understand the root issues responsible for such diversity of perspectives and behaviors, she developed, with Dr. Paul Hertz, the groundbreaking PRINT® system. This proprietary system, adopted by scores of private and public sector organizations, has made a powerful impact in helping people understand one another, get along better, build greater trust, improve their motivational and leadership skills, and be more personally productive and effective.

Debra played a significant role in not only co-developing PRINT® and co-authoring its many profiles and reports, she was also instrumental in expanding PRINT® into its many applications, including corporate hiring, leadership development, team building, sales effectiveness embracing change (overcoming change traps) and innovative thinking (overcoming thinking traps) programs.

Debra Levine's professional experience includes one additional highlight…serving as Administrative Director of the Deming Institute. In this capacity she managed initiatives focused on increasing the awareness of US business and industry about Dr. W. Edward Deming's worldwide contributions to improving quality and productivity. Also during this time, Debra Levine received multiple citations in Dr. Deming's book, Out of the Crisis and was featured in the March 1988 CPI Purchasing Magazine’s special quality issue in a full length article entitled “An Action Plan for Quality.”

Debra graduated from the University of Pennsylvania with a Bachelor of Science and received an MBA from the University of Miami. close

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Dr. Goldstein oversees a team of international trainers, consultants and coaches and is himself a senior trainer, consultant and coach for the Paul Hertz Group.

Over the 12 years that Dr. Goldstein has been with The Paul Hertz Group, he has helped thousands of individuals from Fortune 500 companies, governmental agencies, financial institutions, retail and distribution companies, law firms, software developers, travel and leisure companies, publishing houses, hospitals and healthcare organizations, not for profit institutions, real estate development firms and a host of other business entities improve their hiring practices; their leadership, communication and team skills; and their ability to adapt successfully to change and manage stress. He continually receives accolades from Paul Hertz Group clients for his outstanding knowledge and motivational expertise - one who has mastered the art of exemplary presentation skills by mixing humor with a keen understanding of the nuances of an organization. This enables Dr. Goldstein to successfully reach his audience, stimulate participation and inspire an openness to adopt new tools and principles, even among the most unlikely candidates.

Dr. Goldstein holds a doctorate in clinical psychology with a focus on counseling and organizational behavior. He has been on the faculty of the University of Miami Law School and the Florida International University Executive MBA Program. He has worked with over 200 professional and international Olympic athletes, has been featured in numerous radio and magazine interviews and has had multiple television appearances including CNN, ESPN and NBC Sports.

Dr. Goldstein served as the Director of Sports Psychology at the University of Miami Athletic Department. In this capacity he conducted performance enhancement training on both an individual and group format, provided on-site consultation at selected competitions and coordinated the development of a comprehensive talent and recruiting assessment package. He also consulted with coaching staff and administration on personnel issues and recommendations on interventions with problem athletes.

As the Director of Biofeedback and Stress Management at Doral Saturnia International Spa Resort, another of Dr. Goldstein’s distinguished positions, he was responsible for program development and service delivery in this state-of-the-art, spa resort facility. Programs were both individual and group in nature and included biofeedback for stress related disorders and other stress and performance related topics. close

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Lisa Greenblatt came to The Paul Hertz Group with over 25 years of successful marketing experience in the consumer products sector and is in charge of the company’s new business development.

Prior to joining the Paul Hertz group, Lisa was a broad-gauged marketing consultant with extensive experience in mass and prestige products across several industries. In recent years, her focus was on the hospitality industry, particularly the top tier hotels in the northeast region. Lisa has also left an indelible imprint on the jewelry, contemporary accessories and cosmetic industries.

A former Vice President of Marketing for Calvin Klein cosmetics, Lisa had many direct reports and understands the dynamics of team building and development of leadership skills. Her charge at Calvin Klein included the launch of newly introduced fragrances into department stores, requiring impeccable coordination of sales, public relations and advertising to meet deadlines and create innovative and unique marketing and advertising campaigns. Under Lisa’s leadership, the Calvin Klein fragrance brand grew exponentially.

Lisa began her career at Colgate Palmolive where she quickly moved through the ranks to Product Manager of one of the company’s premier detergent brands. She was then hired by Lancôme L’Oreal Cosmetics where Lisa launched a lipstick line, followed by the launch of a European pharmaceutical skin care line, demonstrating her ability to take both mass and prestige products to market. Her last position before joining Calvin Klein was the Director of Marketing at Germain Monteil Cosmetics.

Lisa Greenblatt has held a series of prestigious board and leadership positions for national and New York based non-profit organizations, including an eight year tenure on the board of Children for Children (now called Generation On) and Secretary and Board Member of The Children’s Art League of New York.

Lisa is also a member of Golden Seeds, a woman entrepreneur organization created to fund women in new business ventures. She is a prominent and active member of the University of Pennsylvania’s alumni association and is the New York Area Secondary Alumni Committee Chair.

Lisa graduated from the University of Pennsylvania with a Bachelor of Arts and received an MBA from New York University. close